Support

kyuflow support covers the website, the iOS app, and your account. We do not provide medical advice or emergency services.

Frequently asked questions

How do I get started?

Create an account, sign in and explore the available pre-built programs and sessions.

What can I do in kyuflow today?

Explore and run pre-built programs and sessions, review performance history, and record health measurements. Current program options include hypertrophy, antagonist training and yoga.

Do I need an account?

Yes. The application requires an account. There is no guest mode on the public website.

What is the difference between kyuflow and kyuHQ?

kyuflow is focused on personal activity and participation. kyuHQ addresses the organisational side of the broader ecosystem.

Where can I get help with my account?

Contact the team by email, or use your account to submit a request and track its status.

What support covers

Account, sign-in, and membership
Training sessions, programs, and the iOS app
Billing and receipts
Product feedback
Safety concerns, which we review first. This is not an emergency service.

How to contact us

Email info@gogeode.com. Include the email on your account when you have one.

To send a request from your account and track its status, sign in.

Send an enquiry

Fill out this form to get in touch with our team directly. Do not include passwords, payment details, or access tokens.

Account deletion

Email info@gogeode.com from the address linked to your account to request deletion of your account and personal information. Privacy Statement and Terms of Use explain how that request is handled.